⚓ Idle Tides Co FAQ

🛒 Ordering

Q: How do I place an order?
A: Simply select your product, choose your size, and click “Add to Cart.” Checkout is fast and secure.

Q: Can I change or cancel my order?
A: Orders can be updated within 24 hours of purchase. Contact us through the Contact page with your order number.

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📦 Shipping

Q: Where do you ship?
A: We currently ship across the U.S. and internationally to select countries. Shipping options appear at checkout.

Q: How long does shipping take?
A: Standard U.S. shipping takes 5–7 business days. International orders vary by location.

Q: Do you offer tracking?
A: Yes — once your order ships, you’ll receive a tracking link via email.

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👕 Products

Q: What sizes do you offer?
A: Apparel runs from Small to XXL. Check our size chart on each product page for exact measurements.

Q: How should I care for my Idle Tides gear?
A: Wash cold, tumble dry low. For embroidered or printed items, turn inside out before washing.

Q: Will you release more products?
A: Yes — we drop new lore‑driven items regularly. Keep an eye on the Dockside Journal for announcements.

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🔄 Returns & Exchanges

Q: What is your return policy?
A: Returns are accepted within 30 days of delivery if items are unworn and in original condition.

Q: How do I start a return?
A: Use the Contact Page or email support@idletidesco.com with your order number.

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🌊 Crew & Community

Q: What does “Idle Tides” mean?
A: It’s our myth — the ship that sails when the tide is idle. Wearing Idle Tides is joining the crew.

Q: How can I join the crew?
A: Sign up for our newsletter, follow the Dockside Journal, and wear the mark proudly.